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Client Support

Testimonials

Scope Business Solutions

"Scope Business Solutions has been involved with a number of complete medical practice setups over the past 7 years and while there is a lot involved in setting up a successful practice, Technology is a large part of it. Myself and my clients have chosen to work alongside ONGC Systems for many of these setups due to their experience in the medical arena. ONGC Systems has been able to provide an I.T. solution to not only meet the needs of clients but also to provide the most up to date advice on technology and cloud-based environments. The team are highly skilled and provide constant support throughout the entire process."

Owner

KindSIGHT

"During the initial set up, of our new practice, ONGC Systems was brilliant in getting the stuff here, getting it all setup, getting it installed and dealing with my constant lists. I would call Steve 2 -3 times a day and nothing was ever a big issue for them. We are now trying to work around some pretty archaic ways of doing things to achieve what we want and ONGC Systems has been a valuable partner in helping us deliver that."

Business Development

Advanced Surgical & Skin Cancer

"We haven’t had any issues since ONGC Systems have been looking after us, which was just over a year ago. Being a basic user of technology I find It great that the team at ONGC Systems understands that not everyone is I.T. savvy. They explain the issue and fix the problem in “plan” language or is it “dumb it down” just so I can understand."

Practice Manager
Advanced Surgical

Customer Driven

"Thank you for all the effort. It was always going to be a challenge herding our team together. I believe we are on the right track and I am very satisfied with the work so far with ONGC Systems."

Director

Jean Brown Properties

"ONGC Systems are awesome! When we have an IT issue at our office, by the time I notice and think about reporting it, their efficient team have already identified and fixed the problem! We could not be happier to have ONGC Systems as our IT specialists they are definitely ahead of the game."

Principal & Director

Ray White Surfers Paradise

"ONGC Systems have been our long term I.T. partner for over 10 years now. Throughout their tenure with the Ray White Surfers Paradise Group, they have always been able to adapt to our ever changing I.T. needs and provide a non-biased opinion to expand and support our systems in a cost-effective manner. Their team has assisted us with developing effective strategies for our future business plans and have recently implemented said strategies to employ a companywide shift to the cloud. We consider ONGC Systems as an integral partner of our group and look forward to continuing our partnership into the future."

COO

WP Lawyers

"Being a law firm, we rely exclusively on our computers, software and Information Systems. We have quite a myriad of compliance requirements that extend throughout our whole business. One of our main compliance considerations is with our Information Systems. ONGC Systems has always had these compliance factors in mind when diagnosing and providing any solution to our firm all the way from systems implementation and project management through to ongoing servicing of our systems. We have used ONGC Systems for some 12 years and rely upon their advice. Advice which has always been excellent as has their ongoing day to day supervision, control and rectification where necessary. This area of my practice is 100% worry free thanks to ONGC Systems. We are extremely pleased with the service provided to date and are happy to provide a favourable recommendation. Should you have any queries please do not hesitate to contact us Mr Payne."

WP Lawyers

ConDev Construction

"We have been very happy with the services that ONGC Systems have provided to us. Keeping us notified of updates on identified issues has been a great recent development which has given us peace of mind that ONGC Systems has hold of the ball and are running with it. Great work guys!!!!"

ConDev Construction

SB Partners Pty Ltd

"I’ve been partnered with ONGC Systems for over 20 years and their proactive nature to our engagement has been extremely helpful for our business.  Our account manager and dedicated technical team are regularly in contact to educate and assist in evaluating, planning and executing our technology strategies.  Our partnership provides us with the peace of mind we need to smoothly operate our business and remain relevant in the constantly evolving financial services sector."

Director

Swell Asset Management

"Working with ONGC to implement SharePoint was a great experience. We’re all using Office 365 daily and have been able to shut down a number of different software applications that we used previously. OneNote is proving very useful for our research, and we’re Yammering lots of things we used to send via email, thereby saving time and reducing email clutter.

The whole process with the ONGC team went really well, and we were all very happy with the support you provided. SharePoint is working extremely well, enabling us to collaborate on Word and Excel files to prepare our daily updates to clients and giving us a great filing system. We’re also very grateful for your advice to add LiveTiles to SharePoint, as it gives us easy access to the web based applications we use regularly."

Administration Manager

Eye and Laser Centre

"Our practice has a number of mission critical systems that need optimal uptime to allow our day to day business to function, especially when we are consulting, operating and performing procedures. We have been partnered with ONGC for a number of years and throughout this engagement we’ve been able to get in contact with the necessary people when it matters most. Over the years we’ve continued to enhance our systems and continue to develop our cloud strategy, with that, ONGC have always had our best interests at heart and have educated us on all of our options to ensure we are making informed decisions that give the best results for our business."

Director

Advice First

"Our business is focused on providing exceptional service and advice to our clients. For us to achieve that we need the same from our IT Partner, and ONGC provide just that. ONGC have been our exclusive IT provider since 2003 and have helped us stay up to date and provide us with the relevant advice to ensure our business continues to runs efficiently and our staff are able to service our clients to the level that we aspire to. Our firm are happy to recommend the team at ONGC for the IT needs of any company – big or small."

Managing Partner

Dr Luke Stradwick

"Being a specialist medical practice, we have a extremely sensitive information within our systems that we need to protect. We’ve been working with ONGC on an ongoing basis to ensure we are always working towards further security improvements to protect our business. Additionally we have regular Strategic Business Reviews which are focused on achieving our business outcomes and how technology can nurture those results. Not only do we have a technology roadmap that allows us to adequately plan for the future, but we now have a much wider understanding of what is possible through regular consultation with ONGC, and this is helping us continue to be a leader in our industry."

Assistant to Dr Luke Stradwick

Lockeridge Financial Advisory

"Deniz and Alec are a wonderful representation of ONGC. Deniz went through our SharePoint training step by step and answered all our questions (even our silly questions), he was fantastic. Ben is always lovely to deal with over the phone and ensures nothing is too much trouble.

We just wanted to thank you for how wonderfully supportive your staff are, and we are really grateful to have ONGC as our IT company."

Aged Care Liaison Officer

Estate First Lawyers

"Our lawfirm has been looked after with the help of Steve and the other expert IT technicians at ONGC for over 8 years. We have found them professional, quick to respond, and knowledgeable in office 365. They are continually improving themselves and showing us new technologies to get involved in, which is vital in this day and age. I would recommend them to anyone wanting to outsource components of their IT."

Manager, Operations

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