fbpx
Client Support
ONGC O Light

Reputable Business IT Support

With extensive industry experience and knowledge, ONGC Systems are committed to delivering the highest quality of business IT support. Our dedicated team implement tailored services to fulfil all requirements. Ultimately, aiding your company in streamlining processes and boosting efficiency.

Comprehensive managed IT solutions can be implemented for those of a smaller scale with limited IT-based capabilities or no dedicated technical department. For those running a large company, our services can help towards filling gaps in current IT departments. While many companies opt for ongoing support, others may enlist the help of ONGC Systems to help to tackle a large-scale project. For example, the installation of new technology.

Unlimited IT Support Packages

Starting from $50 per user per month

ONGC Systems provides clients with Unlimited IT Support Packages which cover all areas of corporate IT operations. Packages can be created bespoke and start from $50 per user, per month. For more information, please do not hesitate to contact ONGC Systems.

Packages include:

  • Regular IT Strategic Business Reviews
  • Dedicated Account Management
  • Weekly, fortnightly or monthly onsite visits
  • Unlimited Support
  • Dedicated technicians (speak to the same people)
  • Guaranteed response times
  • Access to priority support including after hours
  • Proactive monitoring and maintenance of your systems
  • Daily checks of backups
  • Security and protection services

Reliable IT Consultant Services

Using a range of monitoring tools, our IT consultant team can keep a careful eye on all solutions. Cybersecurity strategies are implemented to guarantee the highest level of security and confidentiality. Along with security solutions, our plans also include the following:

  • Regular Reporting

    Strategic Business Reviews

    Regular strategic business reviews (SBR) to assist the growth of your organisation.

  • Communication Icon

    Reporting

    Regular reporting to keep you in the loop with the progress of your managed IT solutions.

  • Communication Icon

    Full Transparency

    Our team guarantee full transparency, enabling you to have complete control over your plan.

  • Communication Icon

    Dedicated Account Manager

    A dedicated account manager Who will be on hand to resolve all questions, queries and arising problems.

  • Communication Icon

    Software Managment

    Software application subscription management to ensure that your budget is being utilised effectively.

24/7 Support Plans

ONGC Systems recognise that any IT disruption can have a detrimental impact on daily operations, which is why 24/7 support is available in selected plans. It means that businesses will always remain online, regardless of any arising issues.

REACH

Enjoy the freedom of working remotely through our award-winning REACH workspace solutions. Packages include enhanced security features, along with customisable administrator tools. Allow employees to work anywhere, at any time, using any device.